Acceptance of terms
These Terms of Service (“Terms”) govern your access to and use of the Brand to Close platform operated by BrandtoClose LLC (“Brand to Close,” “we,” “us”). By creating an account or using the service, you agree to be bound by these Terms.
Eligibility
You must be at least 18 years old and legally permitted to enter into a contract to use Brand to Close. If you are using the service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.
Your account
- Provide accurate, current information and keep it up to date.
- Maintain the confidentiality of your password and authentication tokens.
- You are responsible for all activity that occurs under your account.
- Notify us promptly of any unauthorized access or suspected security incident.
Subscription and billing
Brand to Close is offered on a subscription basis. By subscribing, you authorize us (and our payment processor) to charge the applicable fees to your payment method on a recurring basis until you cancel. Fees are non-refundable except as required by law or expressly stated.
You may cancel your subscription at any time from your account settings. Cancellation takes effect at the end of the current billing cycle.
Acceptable use
You agree not to use the service to:
- Violate any law, regulation, or third-party right (including intellectual property and privacy rights).
- Misrepresent listings, prices, agency status, or licensing credentials.
- Generate or distribute content that violates Fair Housing or other anti-discrimination laws.
- Send spam or unauthorized commercial communications.
- Reverse engineer, scrape, or attempt to bypass platform safeguards or rate limits.
- Upload malicious code or interfere with the integrity of the service.
Your content
You retain ownership of the listings, photos, captions, and other content you provide or generate (“Your Content”). You grant Brand to Close a worldwide, non-exclusive license to host, store, process, and display Your Content solely to operate the service on your behalf — for example, to schedule and publish posts to social platforms you connect.
You are responsible for ensuring you have the rights to all content you upload, and for its compliance with applicable laws including Fair Housing, MLS rules, and your brokerage's policies. You must include required licensing disclosures (DRE/license numbers, equal-housing logos) on print and public materials.
AI-generated content
Some content is generated using third-party AI providers based on prompts derived from your brand kit and inputs. AI-generated content may contain errors. You are responsible for reviewing and approving all generated content before publication, and for ensuring the final published content is accurate, lawful, and compliant.
Third-party integrations
The service integrates with third-party platforms (e.g., Instagram, Facebook, LinkedIn, payment processors, AI providers). Your use of those platforms is governed by their own terms. We are not responsible for the availability, accuracy, or actions of third-party services.
Termination
We may suspend or terminate your account at any time for breach of these Terms, suspected fraud, or to protect the platform or other users. You may terminate your account at any time. On termination we may delete or anonymize your data, subject to any retention obligations described in our Privacy Policy.
Disclaimers
The service is provided “as is” and “as available,” without warranties of any kind, express or implied. We do not guarantee uninterrupted operation, specific marketing outcomes, or that AI-generated content will meet your expectations or legal requirements.
Limitation of liability
To the maximum extent permitted by law, BrandtoClose LLC and its affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or goodwill, arising out of or related to your use of the service. Our total liability for any claim arising under these Terms will not exceed the amount you paid us in the twelve months preceding the claim.
Indemnification
You agree to indemnify and hold harmless BrandtoClose LLC and its officers, directors, and employees from any claim or demand arising from your use of the service, Your Content, or your violation of these Terms or applicable law.
Governing law
These Terms are governed by the laws of the United States and the State of California, without regard to conflict-of-law principles. Any disputes will be resolved in the state or federal courts located in California, and you consent to the personal jurisdiction of those courts.
Changes to these terms
We may update these Terms from time to time. Material changes will be communicated by email or in-app notice. Continued use of the service after changes take effect constitutes acceptance of the revised Terms.
Contact
BrandtoClose LLC
Email: [email protected]